Why EOK?
Global Presence
We have global presence in delivering optimized IT solutions, customized services, comprehensive consulting, enterprise wide integration support, total training services and talent deployment support to cater the global needs of diverse clients.
We have effective global delivery models that are powered by quicker and agile marketing penetration plans to extend our services globally. We also have market-centric business strategies to render totally tailored services in different regions across the globe.
Total Customization
We provide solutions that are fully customized according to distinctive specifications, needs and requirements of clients’ business operations and marketplaces.
We incorporate customization in terms of localized specifications, language options, user interface factors, regional marketing operations, corporate governance implications and other related aspects. We aim to offer our services with cost-competitive price structures to give maximum benefit to our clients.
End-to-End Solutions (e2e)
We have the domain expertise and industry-related experience in offering comprehensive IT solutions in diverse technology environment such as Business Intelligence, Data Warehousing, Customer Relationship Management, Enterprise Content Management, E-business Suite, Enterprise Portal, Collaboration and Knowledge Management, Enterprise Resource Planning, Governance, Risk and Compliance Management, Human Capital Management, Supply Chain Management, Supplier Relationship Management, Service Oriented Architecture, Enterprise Application Integration and so on.
Timely Support
We provide our clients with highly responsive and timely support options to reach us for any kind of support for their problems. We work on stringent timeframes in solving those problems in shorter duration in order to ensure business / operational continuance.
We offer client-friendly support request modes such as online forms, dedicated helpline, special team of support personnel, email and chat support, customer care department and so on. All these support systems work along with problem escalation models to offer quicker solutions to their problems. Thus, we ensure to fulfill all the Service Level Agreements (SLA) with valued clients.
Quality Compliance
We are destined to offer IT development, solutions and consulting services with world-class quality standards. We emphasize and offer services and consulting through a unified Quality Management System to ensure that all our consultants and supporting personnel are well-versed with the quality standards.
We adopt successful control processes to accomplish all quality objectives and service requirements of our clients. We intend to maintain and extend our reputation for providing excellent services.
Total Support
We support our customers to accomplish their business objectives and goals through better management of their IT environments. We demonstrate a proactive attitude and develop creative and innovative solutions to real-world challenges. We aim to become an integral part of our customers' teams and add instantaneous value addition to their business.
